Help & Info – Origin Native Plants – trees, shrubs, berries, grass, herbs

Conditions of Sale

No minimum order size for customer pickup. Pick up starts June 2024.
Delivery on orders over $500 within Guelph or Kitchener.
A 15% deposit will apply on orders not to be picked up within 30 days. Please contact info@originnativeplants.com for specific pickup/delivery arrangements and reference Order ID.
We can consider delivering to other areas. A minimum order will apply. Please email info@originnativeplants.com to inquire.

We ship plants throughout Ontario and Quebec.
Minimum order sizes for shipping:
- Twelve (12) 3.5″ pots
- Six (6) 5.5″ pots
Shipments go out on Mondays and Tuesdays, arriving by Friday.
Orders for Spring 2024 will start to ship early June 2024.

Availability of species and quantities is subject to change; we cannot guarantee large quantities; some species go dormant in the fall. Our availability list is updated regularly.
Orders larger than six (6) trays (e.g. 108 x 3.5″ pots) require 3 days notice
Canceled orders of over 2 flats will result in a 15% re-stocking charge.
Canceled orders of any quantity will result in a 13% of order charge to cover stripe reversal fees.

Returns & Exchanges

Canceled orders of over 2 flats will result in a 15% re-stocking charge.
Canceled orders of any quantity will result in a 13% of order charge to cover stripe reversal fees.

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